If you’re a business owner, in any service position or even trying to help someone find a product, you may have dealt with disrespectful people. It’s not a new phenomenon. Unfortunately, there will always be difficult people in the world. So when they hire you and treat you poorly, what should you do about it? Here are 4 key steps to diffuse an emotional situation and ensure you’re treated with respect in the future. I’m going to start with the hardest one to hear and hopeful

Yes, you can negatively affect your reputation by not respecting your brand. Clients recognize businesses using many things. Including your logo, your name, your tag line, your colors. However, your brand is more than your logo. It's more than the colors you use in your advertising. Your brand includes how your employee's act and your reputation. You don't want to have a horrible company name. Business names, good and bad are the main way people communicate your business to o